Jacqueline Jossa aka Lauren Branning Mask

How quickly will my order arrive?

We send all orders out the same day (Monday to Friday) if ordered before 4pm.

Although we expect your order to arrive the next day, Royal Mail say they aim to delivery 93% of 1st Class mail the next working day after posting.

To guarantee next day delivery you must use a Special Delivery service which will guarantee delivery before 1pm.

How quickly will my order arrive?

We send all orders out the same day (Monday to Friday) if ordered before 4pm.

Delivery to Europe in 3 to 5 working days.

Delivery to the rest of the world in 5 to 7 working days.

We would first ask you to check with your local sorting office, our masks may be too big to go through your letterbox (we have no idea of the size your letterbox), Royal Mail should leave a card for you to arrange re-delivery, the problem with this is that they do not always leave a card, or the card can go missing .... or if you had a relief postman they may not have left a card at all either, so it is vital you check with your sorting office first.

We get around 15 to 20 items each week returned back to us because they were not collected from the sorting office.

Your sorting office is likely to be open between 8.00 am and noon from Monday to Saturday.

So after you have checked with your sorting office, please give us your full address including postcode in a reply to this message, just in case you have recently moved or entered your address incorrectly.